Before doors open
- Charge the scanning device and confirm internet access.
- As organiser, generate a restricted staff scanning link from your event check-in dashboard and share it only with authorised staff.
- Staff open the scanning URL on a supported phone or tablet browser, allow camera access and test a known ticket.
- Provide your own entry staff, devices and internet access. Tickety provides scanner education, training and technical support.
- Brief door staff on accepted and rejected scan messages.
During check-in
The organiser dashboard updates scanned and pending ticket totals automatically.
Each QR code should be scanned once. Investigate duplicate, refunded, cancelled, or invalid tickets before allowing entry.